End-User License Agreement (EULA)

This End-User License Agreement ("EULA") is a legal agreement between you (the "User") and Idiot Innovators Research And Development ("IIRAD", "we", "us", "our"). By downloading, installing, or using our software products, including IIRAD PMS, CRM Solutions, POS & Billing Solutions, and IoT Modules (collectively, the "Products"), you agree to abide by the terms outlined in this EULA.

Grant of License:
IIRAD grants you a non-exclusive, non-transferable license to use the Products according to this EULA. This license is subject to your compliance with the terms herein and all other applicable policies.

Limitations:
1. You may not sublicense, lease, or distribute the Products to any third party.
2. Reverse engineering, decompiling, or otherwise tampering with the Products is strictly prohibited.
3. The Products are licensed, not sold, and remain the property of IIRAD.


Termination:
This EULA is effective until terminated. IIRAD reserves the right to terminate the agreement if the User breaches any term of this EULA. Upon termination, you must cease all use of the Products and destroy all copies of the Products in your possession.

Liability:
IIRAD will not be held liable for any direct, indirect, or consequential damages arising from the use or inability to use the Products.

Modifications to the Agreement:
IIRAD reserves the right to modify this EULA at any time. Any modifications will be posted on our Website. Continued use of the Products after the posting of changes constitutes your acceptance of such changes.

Governing Law:
This agreement will be governed by and construed in accordance with the laws of India. Any legal proceedings arising from this agreement shall be brought in the courts of Varanasi, Uttar Pradesh.

Contact Information:
If you have any questions or concerns about this EULA, please contact us at:

Idiot Innovators Research And Development
Salarpur, Varanasi, 221007, Uttar Pradesh, India
Email: info@idiotinnovators.com
Website: idiotinnovators.com

Terms & Conditions

By accessing and using idiotinnovators.com ("Website") and our services, you agree to the following terms and conditions ("Terms"). These Terms govern your access to our Products and services, including IIRAD PMS, CRM Solutions, POS & Billing Solutions, and IoT Modules.

Use of Services:
You agree to use our services only for lawful purposes. Any unauthorized use of our Products, including for illegal or unethical activities, is strictly prohibited.

Account Registration:
To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Payment Terms:
All prices for our SaaS products and services will be listed on the Website or communicated via invoice. Payment must be completed before access to the Products is granted unless otherwise agreed.

Termination:
IIRAD reserves the right to suspend or terminate access to the Website and services if the User is found in violation of these Terms. Delivery Timeline:
Digital Products are deliverd instantly via Email or Whatsapp. Depending upon the product opted the delivery timeline may differ: as in Hotel PMS delivery time is not more than 24 hours since an instance of the software needs to be deployed for each user.

Refund Policy

As a small startup, IIRAD operates with a no refund policy for most services and products. However, in justified scenarios (such as incorrect billing, failure to provide the promised service, etc.), we may consider a refund at our discretion.

Requesting Refunds:
To request a refund under exceptional circumstances or in case the digital product isn't deliverd on the given timefram. contact our support team at info@idiotinnovators.com within 7 days of your purchase, providing details about the issue. Each refund request will be evaluated on a case-by-case basis.

Privacy Policy

Data Collection:
We collect personal information such as names, contact details, and payment information when you register or make a purchase on our Website. This information is necessary to process your order, provide customer support, and communicate with you.

Data Use:
We use the collected data to provide, maintain, and improve our Products and services. Your information will never be shared with third parties unless required for processing payments or legal obligations.

International Data Transfers:
For international users, your data may be transferred to servers located outside your country. By using our services, you consent to such transfers.

Data Security:
We implement standard industry practices to ensure the security of your data. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights:
You have the right to request access to or deletion of your personal data. Contact us at info@idiotinnovators.com for any data privacy requests.

Shipping Policy

Digital Products:
Since all our Products and services are delivered digitally, there are no shipping fees or delivery times associated with them. Upon payment, access to the purchased software or service will be provided electronically.

Contact Details

If you have any questions or need further assistance, please contact us at:

IDIOT INNOVATORS RESEARCH AND DEVELOPMENT
Salarpur, Varanasi, 221007, Uttar Pradesh, India
Email: info@idiotinnovators.com
Website: idiotinnovators.com
GSTIN: 09CYVPR9266E1ZE